Order and Return

Order and Return Policy

Welcome to Habibi Hut! We strive to provide our customers with a smooth shopping experience. This page outlines our policies regarding orders, shipping, returns, and refunds. Please review this information carefully.

Order Policy

Order Processing

  • Orders are typically processed within [1-3 business days] of receipt.
  • Once an order is placed, you will receive a confirmation email with your order details.
  • If you need to modify or cancel your order, please contact us as soon as possible at support@habibihut.com. Changes or cancellations may not be possible once an order has been processed.

Payment

  • We accept various payment methods, including credit/debit cards and [other payment options you accept].
  • Payment is required at the time of purchase.

Shipping

  • We offer shipping to [list of countries or regions you ship to].
  • Shipping costs and delivery times are calculated at checkout.
  • Once your order has been shipped, you will receive a tracking number via email.

Return Policy

Eligibility

  • We accept returns within [30 days] of delivery for most products, as long as the items are in their original, unused condition and packaging.
  • Certain products (such as [types of products, e.g., perishable items, personal hygiene items]) may not be eligible for return due to health and safety reasons.

Return Process

  • To initiate a return, please contact us at support@habibihut.com with your order number and the reason for the return.
  • We will provide you with return instructions and a return authorization number, if applicable.
  • The customer is responsible for return shipping costs unless the return is due to our error.

Refunds

  • Once we receive your returned item and verify its condition, we will process your refund.
  • Refunds will be issued to the original payment method within [7-14 business days].
  • Please note that shipping costs are non-refundable.

Exchanges

  • If you wish to exchange an item, please contact us at support@habibihut.com for instructions.
  • Exchanges are subject to item availability.
  • The customer is responsible for return shipping costs, as well as shipping costs for the new item.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately at support@habibihut.com.
  • We will work with you to resolve the issue and offer a replacement or refund as appropriate.

Contact Us

If you have any questions about our Order and Return Policy, please contact us at:

Email: support@habibihut.com

Thank you for shopping at Habibi Hut! We appreciate your business and strive to provide you with exceptional service.